Frequently Asked Questions


If you don't find an answer you're looking for please reach out to us at support@swing.tennis!


About Swing™

What is Swing™?

Swing™ is the world's first social network and smart coach for tennis, available as a free app for iPhone, iPad, and Apple Watch. Swing™ makes it easy for you to discover tennis partners and courts, schedule hits ahead of time, and track scores from any device, while it crunches all of your match stats for you.

If you use Apple Watch, Swing™ automatically analyzes your swing and health data, too!

Do I need a smartwatch to use Swing™?

You only need a smartwatch to analyze your swing and health data. Beyond that, you can still use your smartphone or tablet to discover tennis partners and courts, schedule hits ahead of time, track scores, and analyze head to head records.

You can enter your final score after your match or track scores Game by Game during changeovers. If you have a friend or parent spectating, he or she can track scores Point by Point on their own phone or tablet.

Why is Swing™ better than other tennis apps?

Swing™ is the only tennis app that tracks your workouts, analyzes your shots, and crunches all of your match stats, all in a beautifully designed and intuitive interface. We are all able to do all of these things, and more, because we have the perfect team of AI experts, UI/UX designers, and tennis pros.

Why is Swing™ better than dedicated tennis sensors?

We believe smartwatches are the future of wearables. They can be used in your daily life beyond just tennis, and because they are part of your daily routine, you charge them on the same cycles as your smartphone. Add industry leading touchscreens and haptic feedback on top, and smartwatches become the perfect tennis tracking device.

The same cannot be said for dedicated racket or dampener based sensors.


Privacy Concerns

Why is Swing™ free to download?

We believe the social features for player and court discovery, as well as basic score and workout tracking, should be free to build an engaging and competitive community. In the future, we may charge a low-cost subscription for premium analytics and smart coaching. However, all non-beta features in the current version of the app will be free forever.

Oh, and we'll never show you creepy ads either. That's against our core values.

Why do you ask for my birthdate and gender?

We use your birthdate and gender to help you find other hitting partners like you. We never show your actual birthdate, only your calculated age, to other users on Swing™. If you don't wish to share your age or gender, you can simply set a different birthdate or set your gender as "Other".

Note: We don't sell your data to advertisers, and we never will. That's against our core values.

Why do you ask for my email?

We use your email to contact you about major app updates (not more than once a month), and as a secure way to reset your password. We never show your email to other users on Swing™.

Note: We don't sell your data to advertisers, and we never will. That's against our core values.


Watch Issues

Help, my health data are all zeros!

There may be health data permission issues. Please verify that permissions are granted by doing the following:

  1. Open the Apple Health app.
  2. Tap on the "Sources" tab.
  3. Tap on "Swing".
  4. Tap on "Enable All Categories".

If all categories were already enabled, please delete and reinstall Swing™ on Apple Watch.

Help, the app is stuck on the loading screen!

There may be communication issues after a recent watchOS or Swing™ update. Please try the following:

  1. Open Swing™ on Apple Watch.
  2. Press and Hold the Side Button until the Power Off screen appears.
  3. Press and Hold the Digital Crown until the App Home screen appears.
  4. Tap on Swing™ to reopen.
Help, the app is stuck on the tutorial screen!

There may be communication issues after a recent watchOS or Swing™ update. Please try the following:

  1. Open Swing™ on Apple Watch.
  2. Press and Hold the Side Button until the Power Off screen appears.
  3. Press and Hold the Digital Crown until the App Home screen appears.
  4. Tap on Swing™ to reopen.
Help, the app crashes every time I open it!

There may be data corruption issues. Please try the following:

  1. Delete Swing™ on Apple Watch.
  2. Turn off Apple Watch.
  3. Wait 15 seconds.
  4. Turn on Apple Watch.
  5. Reinstall Swing™ on Apple Watch.

About Us

Why did you make Swing™?

As tennis players and enthuasiasts ourselves, we always wondered why the ATP and WTA players had access to detailed stats about their shots and points, while the rest of us were left behind. It also made us sad that workout apps existed for sports like golf, running, and cycling, but never tennis. So, in 2014 when the Apple Watch was announced, we set out on a mission to create the world's first social network and smart coach for all tennis players!

Why are you right team to make Swing™?

We believe we have a unique team of statisticians, designers, engineers, and tennis pros that is unmatched anywhere else in the world. Our team is made up of AI experts from Tesla Autopilot, Divison 1 tennis players from UC Berkeley, UI/UX designers from Conde Nast, and iOS engineers from Apple. With our diverse and experienced team, and a little bit of luck, we believe we can change the sport of tennis forever!